Delivery

 

Download products (PowerPoints, Word & PDF documents, Mini Movies and MP3 files) - All downloadable items are delivered direct to your account on www.theworshipcloud.com. These can then be downloaded to your computer or storage device.
 
Physical products (Books, CDs, DVDs, Cards etc) - We aim to despatch within 3 working days of the order being received. However this may not always be possible due to unforeseen events such as temporarily being out of stock. Therefore please allow up to 28 days for delivery.
 
We despatch goods through Royal Mail so items should be delivered with your normal mail. Should your order be returned to us undelivered, we reserve the right to charge a re-delivery fee for sending the goods out a second time. If you would like to make special arrangements for delivery then please contact us directly.
 
 

Postage & Packing Charges

Postage & Packing charges (p&p) are applicable to physical products only and are based on the total weight of the physical products ordered.
 
Sets & Bundles - When ordering sets and bundles the postage charged will be based on the total weight of the physical products within the set or bundle. For example "a teacher's dozen Year B complete bundle" will incur postage based on the three Year B books only. 
 
Our delivery charges are as follows:
 
United Kingdom
Weight Range (g)  
1 – 100  £1.20
101 – 250  £2.00
251 – 500  £2.50
501 – 750  £3.00
751 – 1000  £4.00
1001 – 1250  £5.00
1251 – 6000  £6.00
6001+  £8.50
 
 
Outside UK:
Weight Range (g) 
1 – 100  £3.00
101 – 250  £4.50
251 – 500  £7.50
501 – 750  £11.50
751 – 1000  £15.00
 
More than 1kg price on request
 
 
When ordering online the postage & packaging charged on any order can be viewed in the shopping basket.
 
Our postage charges will be updated in line with any amendments made by Royal Mail.
 
 

Terms of Sale

Our Terms of Sale – Physical Products page includes information about the following:
Payment
Your right to cancel (ie refunds, exchanges and returns)
Delivery Terms